Portfolio of Work
Discover a collection of my projects, where I blend user research, thoughtful design, and business solutions analysis to tackle a variety of challenges. From designing a floral boutique app that simplifies the shopping experience, to exploring ethical purchasing journeys, or discovering solutions for donor and volunteer management, these projects highlight my dedication to crafting user-centered solutions that impact a variety of demographics.
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My practice is fueled by a natural curiosity and a drive to deeply understand the stories and motivations behind user behaviors and needs. I thrive on collaboration with diverse teams, using a blend of creativity and analytical thinking to conceptualize, synthesize, and deliver.
UX Research & Design
This project, developed as part of Google’s UX Design course, dives into the customer journey of purchasing bouquets. I created a user-friendly app design that simplifies the shopping experience, making it easy for customers to explore, select, and buy floral arrangements.
UX Research
Navigating ethical purchasing can be daunting, with challenges in validating information and finding genuinely authentic products. This research delves into user behaviors and pain points, offering insights on how digital products can empower users to make informed, ethical choices throughout their buying journey.
Business Analysis/User Journey
The user journey for Charlotte Family Housing (CFH) involved assessing their current donor and volunteer management processes with the help of Bank of America volunteers. The volunteers conducted a detailed analysis to identify inefficiencies and then researched and recommended a new, unified data management system. This solution streamlined CFH's operations, improved data accuracy, reduced manual work, and enhanced staff satisfaction. The new system is expected to save time, lower costs, and provide better analytics to strengthen relationships with donors and volunteers. You can read more here.
UX Research & Design
Wish-cycling, the act of recycling non-recyclable items with good intentions, is a widespread issue that undermines the effectiveness of recycling programs. Studies reveal that a significant portion of recycled materials never make it through the process. This project dives into the root causes of recycling misinformation and explores how design and technology can drive social change, making recycling more effective and accessible for everyone.
Research & Design
Why are families still feeling overburdened despite the constant improvement of technology? Today's tools should revolutionize how we manage our lives. This project explores how tools can help family planning from everyday tasks to envisioning long term goals, giving families more time to focus on what matters most.